TERMS OF SERVICE

Our Terms of Service outline the conditions that apply when engaging The AI Viking for AI automation, systems integration, hosting and support services. They explain the responsibilities of both parties, service limitations, intellectual property, third-party platforms, payments and ongoing system use.

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TERMS OF SERVICE

Our Terms of Service outline the conditions that apply when engaging The AI Viking for AI automation, systems integration, hosting and support services. They explain the responsibilities of both parties, service limitations, intellectual property, third-party platforms, payments and ongoing system use.

TERMS OF SERVICE

Terms of Service

Last updated: 27 August 2026

These Terms of Service govern the provision of services by The AI Viking.

By engaging The AI Viking, approving a proposal, paying an invoice, accessing a system developed or managed by us, or otherwise using our services, you agree to these Terms of Service.

These Terms should be read together with any proposal, scope of work, service agreement, support agreement or other written agreement provided by The AI Viking.

Where a specific written agreement conflicts with these Terms, the specific written agreement will apply to the extent of the inconsistency.

1. About The AI Viking

The AI Viking provides artificial intelligence, business automation, systems integration, workflow design, software implementation, consulting, hosting, support and related technology services.

The AI Viking is operated by:

Scorpion Technology Pty Ltd trading as The AI Viking

ABN 73 671 837 675

Website: theaiviking.com.au

2. Our Services

Our services may include:

AI automation
Business process automation
Workflow design
Systems integration
Scheduling and rostering systems
Workorder processing
Enquiry management
Customer communication systems
Safety and contractor systems
Reporting systems
Document generation
AI processing
Database development
Software configuration
Third-party integrations
Custom automation development
Hosting and infrastructure
System monitoring
Technical support
Business process consulting

The exact services provided to each client will depend on the agreed proposal, quotation or scope of work.

3. Custom Systems

AI Viking systems are generally designed around the individual client’s business processes, existing software, requirements and operational environment.

As a result, systems developed for one business may operate differently from systems developed for another business.

The functionality included in a project is limited to the agreed scope.

Any functionality, integration, automation or feature not included within the agreed scope may be treated as additional work.

4. Project Scope

Before commencing a project, we may provide a proposal, quotation, project scope or other document describing the services to be provided.

The client is responsible for reviewing the scope and ensuring it accurately reflects their requirements.

Where the client’s requirements change after commencement, additional development may be required.

Changes may affect project cost, delivery time and system architecture.

We may provide a revised quotation or obtain approval for additional work before completing significant changes outside the original scope.

5. Client Cooperation

Successful automation projects require cooperation between The AI Viking and the client.

The client agrees to provide information, access, decisions, approvals and assistance reasonably required for us to perform the services.

This may include:

Access to relevant software
Test accounts
System permissions
Business rules
Existing workflows
Templates
Documents
Pricing information
Employee information
Customer communication requirements
Technical information
Timely approvals and feedback

Delays in receiving required information or access may delay delivery.

6. Client Responsibilities

The client remains responsible for the operation of their business.

Automation does not transfer management responsibility to The AI Viking.

The client remains responsible for:

Business decisions
Employee management
Contractor management
Customer relationships
Financial decisions
Safety decisions
Legal compliance
Industry compliance
Technical decisions requiring professional judgement
Accuracy of information supplied to the system
Appropriate review of important automated outputs

The client must determine whether the systems provided are appropriate for their particular business and regulatory requirements.

7. Artificial Intelligence

Some systems developed by The AI Viking may use artificial intelligence.

AI may be used to read, interpret, categorise, summarise, extract, generate, analyse or process information.

Artificial intelligence is probabilistic technology and may occasionally produce incorrect, incomplete or unexpected results.

AI systems should not be treated as infallible.

Where an automated process has significant financial, legal, safety, employment, technical or reputational consequences, appropriate human oversight should be maintained.

The AI Viking may design systems that automatically escalate certain situations for human review.

The existence of an automated system does not remove the client’s responsibility to maintain appropriate oversight of its business.

8. Automation Limitations

Automated systems depend on rules, data, integrations and third-party software.

Unexpected circumstances may occur.

These may include:

Incorrect source information
Unexpected customer responses
Changes to document formats
Changes to email formats
Third-party platform changes
API changes
Authentication failures
Internet outages
Software outages
Incorrect user input
Changes to business processes
AI interpretation errors
Integration failures
Rate limits
Third-party account restrictions

The AI Viking does not guarantee that an automated system will operate without interruption or error at all times.

9. Human Oversight

The AI Viking supports the use of automation to reduce repetitive administration while maintaining human control where experience and judgement remain important.

Certain systems may therefore be deliberately designed with approval stages, exception handling or manual decision points.

Clients should not remove these controls without considering the consequences and risks involved.

10. Third-Party Platforms

Our systems may depend on third-party platforms and services.

These may include:

Artificial intelligence providers
Automation platforms
Databases
Cloud infrastructure
Email providers
SMS providers
Accounting software
CRM systems
Scheduling software
Document storage services
Electronic signature services
Payment processors
Communication platforms
Other software providers

These services are operated independently of The AI Viking.

Their availability, pricing, features, security, APIs, usage limits and terms may change.

The AI Viking is not responsible for outages, service interruptions, data loss, feature changes, pricing changes or discontinued services caused by third-party providers.

Where a third-party change affects an automation, additional development or configuration may be required.

11. Third-Party Costs

Unless expressly stated otherwise, third-party software subscriptions, usage charges, messaging charges, AI usage, storage costs and other external service costs are separate from development fees charged by The AI Viking.

Clients are responsible for maintaining any third-party subscriptions required for their system to operate.

If a required subscription expires, is cancelled, becomes restricted or remains unpaid, affected automations may stop functioning.

12. Hosting and Usage

Some AI Viking systems may require ongoing hosting, automation infrastructure, AI processing, data storage, messaging or other usage-based services.

Applicable ongoing charges will depend on the client’s system and usage.

Usage requirements may increase as the client’s business, transaction volume, automation activity or data requirements increase.

Where usage materially exceeds the level anticipated when the system was implemented, ongoing charges may be adjusted to reflect the additional infrastructure or service usage required.

13. Customer Support

Where ongoing support is provided, the scope of that support will depend on the client’s applicable service or support arrangement.

Support may include:

Technical assistance
Troubleshooting
Error investigation
Minor configuration changes
Automation monitoring
Platform maintenance
General system assistance

Support does not automatically include unlimited development.

New functionality, major workflow changes, additional integrations, system redesigns or substantial modifications may be quoted separately.

14. System Changes

Automations are built around specific processes and technical conditions.

Clients should notify The AI Viking before making significant changes to connected systems.

This may include changing:

Database fields
Forms
Email addresses
Email structures
Software platforms
User permissions
Authentication methods
Workflows
Pricing structures
Document formats
Third-party subscriptions
API configurations

Changes made without consultation may affect existing automations.

Additional work required to modify or repair systems following client or third-party changes may be chargeable.

15. Testing

We take reasonable steps to test systems before deployment.

Testing may include sample data, test records, workflow testing, communication testing and integration testing.

However, it may not be possible to reproduce every scenario that could occur in a live business environment.

Clients should notify us promptly if unexpected behaviour is identified.

16. Deployment and Acceptance

A system may be considered delivered when the agreed functionality has been implemented and made available for client use or testing.

Clients are expected to review the system and notify us of material issues within a reasonable period.

Minor changes, preferences or new requirements identified after delivery do not necessarily mean that the original system was defective.

They may constitute additional development.

17. Fees and Payment

Fees will be specified in the applicable proposal, quotation, invoice or service agreement.

Unless otherwise agreed, invoices must be paid according to the payment terms stated on the invoice.

We may require deposits or milestone payments before commencing or continuing development.

Ongoing services may be invoiced in advance or according to the applicable billing arrangement.

18. Overdue Payments

If an invoice becomes overdue, The AI Viking may suspend development, support, hosting or access to services until outstanding amounts are paid.

Where suspension may affect an operational system, the client remains responsible for the consequences of allowing required service fees to remain unpaid.

We reserve the right to recover reasonable costs associated with recovering overdue amounts where permitted by law.

19. Intellectual Property

The client retains ownership of its own business information, data, trademarks, documents and materials supplied to The AI Viking.

Unless otherwise expressly agreed in writing, The AI Viking retains ownership of its pre-existing and independently developed intellectual property.

This may include:

Automation frameworks
System architecture
Development methods
Reusable workflows
Templates
Prompts
Prompt structures
Code
Scripts
Integration methods
Database structures
Documentation frameworks
Processes
Libraries
Reusable components
Technical knowledge
Development techniques

The development of a system for a client does not automatically transfer ownership of The AI Viking’s underlying intellectual property.

20. Client Use of Developed Systems

Subject to payment of all applicable fees and any specific agreement between the parties, clients may use the systems developed for them for their internal business operations.

Unless expressly agreed otherwise, clients may not reproduce, resell, sublicense, commercially distribute or provide AI Viking proprietary systems or underlying intellectual property to third parties for the purpose of copying or recreating them.

21. Client Data

The client retains its rights in the business data it provides or processes through the system.

The client is responsible for ensuring it has the legal right to collect, use and process that information.

Where The AI Viking processes personal information on behalf of a client, that information will be handled in accordance with our Privacy Policy and applicable agreements.

22. Confidentiality

Both parties may receive confidential information during a project.

Confidential information may include:

Business processes
Pricing
Customer information
Employee information
System architecture
Commercial strategies
Financial information
Technical information
Credentials
Automation logic
Proprietary methods

Each party agrees to take reasonable steps to protect confidential information and not disclose it except where required to perform the services, authorised by the other party or required by law.

23. Credentials and System Access

Clients may provide access to third-party systems to allow The AI Viking to perform development, maintenance or support.

Clients should provide the minimum access reasonably required.

Where possible, individual accounts and appropriate permissions should be used instead of shared credentials.

Clients remain responsible for their internal account security and for removing access that is no longer required.

24. Security

The AI Viking takes reasonable steps to protect systems and information within its control.

However, no cloud platform, software system, internet connection or electronic communication method can be guaranteed to be completely secure.

Clients should maintain appropriate cybersecurity practices, authentication controls, backups and internal access policies.

25. Backups

Backup and recovery capabilities vary depending on the third-party platforms used.

Clients remain responsible for maintaining appropriate independent records and backups of business-critical information.

The AI Viking does not guarantee that deleted, corrupted or lost information can always be recovered.

26. Availability

Unless specifically agreed under a separate service level agreement, The AI Viking does not guarantee continuous or uninterrupted availability of systems.

Availability may be affected by maintenance, third-party services, internet infrastructure, APIs, software updates, authentication services and other factors outside our reasonable control.

27. No Guarantee of Business Results

Automation can improve efficiency, reduce administration and improve the movement of information through a business.

However, The AI Viking does not guarantee any specific financial result, revenue increase, cost reduction, employee reduction, productivity improvement or return on investment.

Results depend on numerous factors outside our control, including how the client operates and uses the system.

28. Professional Advice

Unless specifically agreed otherwise, The AI Viking provides technology, automation and business process services.

We do not provide legal, accounting, taxation, employment, financial, engineering or other regulated professional advice.

Clients should obtain appropriate professional advice where required.

29. Limitation of Liability

To the maximum extent permitted by law, The AI Viking will not be liable for indirect, incidental, special or consequential loss arising from the use of our services.

This may include loss of profit, revenue, opportunity, goodwill or anticipated savings.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.

Where liability cannot legally be excluded but may lawfully be limited, our liability will be limited to the extent permitted by law.

30. Client Indemnity

To the extent permitted by law, the client is responsible for loss arising from unlawful use of the systems, information supplied by the client, unauthorised modifications, misuse of the services or instructions requiring The AI Viking to process information the client was not legally entitled to use.

This clause does not apply to the extent that the relevant loss was caused by The AI Viking’s own negligence, breach of contract or unlawful conduct.

31. Suspension of Services

We may suspend services where reasonably necessary due to:

Overdue payment
Security concerns
Suspected unlawful activity
Misuse of the system
Third-party platform restrictions
Material breach of these Terms
Risk to other systems or customers

Where reasonably practicable, we will attempt to notify the client before suspension.

32. Termination

Either party may terminate ongoing services in accordance with the applicable proposal, service agreement or agreed notice period.

Termination does not remove the client’s obligation to pay amounts already due for services performed or costs incurred.

Certain system functionality may depend on ongoing hosting, infrastructure, subscriptions or services.

Termination of those services may cause affected functionality to stop operating.

33. Transition Following Termination

Where reasonably practicable and subject to payment of outstanding amounts, The AI Viking may assist the client with an orderly transition following termination.

Additional migration, export, documentation, development or transition work may be chargeable.

Third-party platform limitations may affect what information or functionality can be transferred.

34. Force Majeure

Neither party will be responsible for failure or delay caused by circumstances outside its reasonable control.

This may include natural disasters, widespread internet failures, government actions, telecommunications failures, major cyber incidents, war, civil disturbance or widespread third-party infrastructure outages.

35. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, technology, business practices or legal obligations.

The current version will be published on our website.

Material changes affecting an existing contracted service remain subject to any specific agreement between The AI Viking and the client.

36. Australian Consumer Law

Nothing in these Terms is intended to exclude, restrict or modify rights or remedies available under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, where those rights cannot lawfully be excluded.

If a service supplied by The AI Viking is subject to a statutory guarantee that cannot be excluded, these Terms operate subject to that guarantee.

37. Governing Law

These Terms are governed by the laws of Western Australia, Australia.

The parties submit to the jurisdiction of the courts of Western Australia and any courts entitled to hear appeals from those courts.

38. Contact

Questions regarding these Terms of Service can be directed to:

Scorpion Technology Pty Ltd trading as The AI Viking

ABN 73 671 837 675

Website: theaiviking.com.au

TERMS OF SERVICE

Terms of Service

Last updated: 27 August 2026

These Terms of Service govern the provision of services by The AI Viking.

By engaging The AI Viking, approving a proposal, paying an invoice, accessing a system developed or managed by us, or otherwise using our services, you agree to these Terms of Service.

These Terms should be read together with any proposal, scope of work, service agreement, support agreement or other written agreement provided by The AI Viking.

Where a specific written agreement conflicts with these Terms, the specific written agreement will apply to the extent of the inconsistency.

1. About The AI Viking

The AI Viking provides artificial intelligence, business automation, systems integration, workflow design, software implementation, consulting, hosting, support and related technology services.

The AI Viking is operated by:

Scorpion Technology Pty Ltd trading as The AI Viking

ABN 73 671 837 675

Website: theaiviking.com.au

2. Our Services

Our services may include:

AI automation
Business process automation
Workflow design
Systems integration
Scheduling and rostering systems
Workorder processing
Enquiry management
Customer communication systems
Safety and contractor systems
Reporting systems
Document generation
AI processing
Database development
Software configuration
Third-party integrations
Custom automation development
Hosting and infrastructure
System monitoring
Technical support
Business process consulting

The exact services provided to each client will depend on the agreed proposal, quotation or scope of work.

3. Custom Systems

AI Viking systems are generally designed around the individual client’s business processes, existing software, requirements and operational environment.

As a result, systems developed for one business may operate differently from systems developed for another business.

The functionality included in a project is limited to the agreed scope.

Any functionality, integration, automation or feature not included within the agreed scope may be treated as additional work.

4. Project Scope

Before commencing a project, we may provide a proposal, quotation, project scope or other document describing the services to be provided.

The client is responsible for reviewing the scope and ensuring it accurately reflects their requirements.

Where the client’s requirements change after commencement, additional development may be required.

Changes may affect project cost, delivery time and system architecture.

We may provide a revised quotation or obtain approval for additional work before completing significant changes outside the original scope.

5. Client Cooperation

Successful automation projects require cooperation between The AI Viking and the client.

The client agrees to provide information, access, decisions, approvals and assistance reasonably required for us to perform the services.

This may include:

Access to relevant software
Test accounts
System permissions
Business rules
Existing workflows
Templates
Documents
Pricing information
Employee information
Customer communication requirements
Technical information
Timely approvals and feedback

Delays in receiving required information or access may delay delivery.

6. Client Responsibilities

The client remains responsible for the operation of their business.

Automation does not transfer management responsibility to The AI Viking.

The client remains responsible for:

Business decisions
Employee management
Contractor management
Customer relationships
Financial decisions
Safety decisions
Legal compliance
Industry compliance
Technical decisions requiring professional judgement
Accuracy of information supplied to the system
Appropriate review of important automated outputs

The client must determine whether the systems provided are appropriate for their particular business and regulatory requirements.

7. Artificial Intelligence

Some systems developed by The AI Viking may use artificial intelligence.

AI may be used to read, interpret, categorise, summarise, extract, generate, analyse or process information.

Artificial intelligence is probabilistic technology and may occasionally produce incorrect, incomplete or unexpected results.

AI systems should not be treated as infallible.

Where an automated process has significant financial, legal, safety, employment, technical or reputational consequences, appropriate human oversight should be maintained.

The AI Viking may design systems that automatically escalate certain situations for human review.

The existence of an automated system does not remove the client’s responsibility to maintain appropriate oversight of its business.

8. Automation Limitations

Automated systems depend on rules, data, integrations and third-party software.

Unexpected circumstances may occur.

These may include:

Incorrect source information
Unexpected customer responses
Changes to document formats
Changes to email formats
Third-party platform changes
API changes
Authentication failures
Internet outages
Software outages
Incorrect user input
Changes to business processes
AI interpretation errors
Integration failures
Rate limits
Third-party account restrictions

The AI Viking does not guarantee that an automated system will operate without interruption or error at all times.

9. Human Oversight

The AI Viking supports the use of automation to reduce repetitive administration while maintaining human control where experience and judgement remain important.

Certain systems may therefore be deliberately designed with approval stages, exception handling or manual decision points.

Clients should not remove these controls without considering the consequences and risks involved.

10. Third-Party Platforms

Our systems may depend on third-party platforms and services.

These may include:

Artificial intelligence providers
Automation platforms
Databases
Cloud infrastructure
Email providers
SMS providers
Accounting software
CRM systems
Scheduling software
Document storage services
Electronic signature services
Payment processors
Communication platforms
Other software providers

These services are operated independently of The AI Viking.

Their availability, pricing, features, security, APIs, usage limits and terms may change.

The AI Viking is not responsible for outages, service interruptions, data loss, feature changes, pricing changes or discontinued services caused by third-party providers.

Where a third-party change affects an automation, additional development or configuration may be required.

11. Third-Party Costs

Unless expressly stated otherwise, third-party software subscriptions, usage charges, messaging charges, AI usage, storage costs and other external service costs are separate from development fees charged by The AI Viking.

Clients are responsible for maintaining any third-party subscriptions required for their system to operate.

If a required subscription expires, is cancelled, becomes restricted or remains unpaid, affected automations may stop functioning.

12. Hosting and Usage

Some AI Viking systems may require ongoing hosting, automation infrastructure, AI processing, data storage, messaging or other usage-based services.

Applicable ongoing charges will depend on the client’s system and usage.

Usage requirements may increase as the client’s business, transaction volume, automation activity or data requirements increase.

Where usage materially exceeds the level anticipated when the system was implemented, ongoing charges may be adjusted to reflect the additional infrastructure or service usage required.

13. Customer Support

Where ongoing support is provided, the scope of that support will depend on the client’s applicable service or support arrangement.

Support may include:

Technical assistance
Troubleshooting
Error investigation
Minor configuration changes
Automation monitoring
Platform maintenance
General system assistance

Support does not automatically include unlimited development.

New functionality, major workflow changes, additional integrations, system redesigns or substantial modifications may be quoted separately.

14. System Changes

Automations are built around specific processes and technical conditions.

Clients should notify The AI Viking before making significant changes to connected systems.

This may include changing:

Database fields
Forms
Email addresses
Email structures
Software platforms
User permissions
Authentication methods
Workflows
Pricing structures
Document formats
Third-party subscriptions
API configurations

Changes made without consultation may affect existing automations.

Additional work required to modify or repair systems following client or third-party changes may be chargeable.

15. Testing

We take reasonable steps to test systems before deployment.

Testing may include sample data, test records, workflow testing, communication testing and integration testing.

However, it may not be possible to reproduce every scenario that could occur in a live business environment.

Clients should notify us promptly if unexpected behaviour is identified.

16. Deployment and Acceptance

A system may be considered delivered when the agreed functionality has been implemented and made available for client use or testing.

Clients are expected to review the system and notify us of material issues within a reasonable period.

Minor changes, preferences or new requirements identified after delivery do not necessarily mean that the original system was defective.

They may constitute additional development.

17. Fees and Payment

Fees will be specified in the applicable proposal, quotation, invoice or service agreement.

Unless otherwise agreed, invoices must be paid according to the payment terms stated on the invoice.

We may require deposits or milestone payments before commencing or continuing development.

Ongoing services may be invoiced in advance or according to the applicable billing arrangement.

18. Overdue Payments

If an invoice becomes overdue, The AI Viking may suspend development, support, hosting or access to services until outstanding amounts are paid.

Where suspension may affect an operational system, the client remains responsible for the consequences of allowing required service fees to remain unpaid.

We reserve the right to recover reasonable costs associated with recovering overdue amounts where permitted by law.

19. Intellectual Property

The client retains ownership of its own business information, data, trademarks, documents and materials supplied to The AI Viking.

Unless otherwise expressly agreed in writing, The AI Viking retains ownership of its pre-existing and independently developed intellectual property.

This may include:

Automation frameworks
System architecture
Development methods
Reusable workflows
Templates
Prompts
Prompt structures
Code
Scripts
Integration methods
Database structures
Documentation frameworks
Processes
Libraries
Reusable components
Technical knowledge
Development techniques

The development of a system for a client does not automatically transfer ownership of The AI Viking’s underlying intellectual property.

20. Client Use of Developed Systems

Subject to payment of all applicable fees and any specific agreement between the parties, clients may use the systems developed for them for their internal business operations.

Unless expressly agreed otherwise, clients may not reproduce, resell, sublicense, commercially distribute or provide AI Viking proprietary systems or underlying intellectual property to third parties for the purpose of copying or recreating them.

21. Client Data

The client retains its rights in the business data it provides or processes through the system.

The client is responsible for ensuring it has the legal right to collect, use and process that information.

Where The AI Viking processes personal information on behalf of a client, that information will be handled in accordance with our Privacy Policy and applicable agreements.

22. Confidentiality

Both parties may receive confidential information during a project.

Confidential information may include:

Business processes
Pricing
Customer information
Employee information
System architecture
Commercial strategies
Financial information
Technical information
Credentials
Automation logic
Proprietary methods

Each party agrees to take reasonable steps to protect confidential information and not disclose it except where required to perform the services, authorised by the other party or required by law.

23. Credentials and System Access

Clients may provide access to third-party systems to allow The AI Viking to perform development, maintenance or support.

Clients should provide the minimum access reasonably required.

Where possible, individual accounts and appropriate permissions should be used instead of shared credentials.

Clients remain responsible for their internal account security and for removing access that is no longer required.

24. Security

The AI Viking takes reasonable steps to protect systems and information within its control.

However, no cloud platform, software system, internet connection or electronic communication method can be guaranteed to be completely secure.

Clients should maintain appropriate cybersecurity practices, authentication controls, backups and internal access policies.

25. Backups

Backup and recovery capabilities vary depending on the third-party platforms used.

Clients remain responsible for maintaining appropriate independent records and backups of business-critical information.

The AI Viking does not guarantee that deleted, corrupted or lost information can always be recovered.

26. Availability

Unless specifically agreed under a separate service level agreement, The AI Viking does not guarantee continuous or uninterrupted availability of systems.

Availability may be affected by maintenance, third-party services, internet infrastructure, APIs, software updates, authentication services and other factors outside our reasonable control.

27. No Guarantee of Business Results

Automation can improve efficiency, reduce administration and improve the movement of information through a business.

However, The AI Viking does not guarantee any specific financial result, revenue increase, cost reduction, employee reduction, productivity improvement or return on investment.

Results depend on numerous factors outside our control, including how the client operates and uses the system.

28. Professional Advice

Unless specifically agreed otherwise, The AI Viking provides technology, automation and business process services.

We do not provide legal, accounting, taxation, employment, financial, engineering or other regulated professional advice.

Clients should obtain appropriate professional advice where required.

29. Limitation of Liability

To the maximum extent permitted by law, The AI Viking will not be liable for indirect, incidental, special or consequential loss arising from the use of our services.

This may include loss of profit, revenue, opportunity, goodwill or anticipated savings.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.

Where liability cannot legally be excluded but may lawfully be limited, our liability will be limited to the extent permitted by law.

30. Client Indemnity

To the extent permitted by law, the client is responsible for loss arising from unlawful use of the systems, information supplied by the client, unauthorised modifications, misuse of the services or instructions requiring The AI Viking to process information the client was not legally entitled to use.

This clause does not apply to the extent that the relevant loss was caused by The AI Viking’s own negligence, breach of contract or unlawful conduct.

31. Suspension of Services

We may suspend services where reasonably necessary due to:

Overdue payment
Security concerns
Suspected unlawful activity
Misuse of the system
Third-party platform restrictions
Material breach of these Terms
Risk to other systems or customers

Where reasonably practicable, we will attempt to notify the client before suspension.

32. Termination

Either party may terminate ongoing services in accordance with the applicable proposal, service agreement or agreed notice period.

Termination does not remove the client’s obligation to pay amounts already due for services performed or costs incurred.

Certain system functionality may depend on ongoing hosting, infrastructure, subscriptions or services.

Termination of those services may cause affected functionality to stop operating.

33. Transition Following Termination

Where reasonably practicable and subject to payment of outstanding amounts, The AI Viking may assist the client with an orderly transition following termination.

Additional migration, export, documentation, development or transition work may be chargeable.

Third-party platform limitations may affect what information or functionality can be transferred.

34. Force Majeure

Neither party will be responsible for failure or delay caused by circumstances outside its reasonable control.

This may include natural disasters, widespread internet failures, government actions, telecommunications failures, major cyber incidents, war, civil disturbance or widespread third-party infrastructure outages.

35. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, technology, business practices or legal obligations.

The current version will be published on our website.

Material changes affecting an existing contracted service remain subject to any specific agreement between The AI Viking and the client.

36. Australian Consumer Law

Nothing in these Terms is intended to exclude, restrict or modify rights or remedies available under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, where those rights cannot lawfully be excluded.

If a service supplied by The AI Viking is subject to a statutory guarantee that cannot be excluded, these Terms operate subject to that guarantee.

37. Governing Law

These Terms are governed by the laws of Western Australia, Australia.

The parties submit to the jurisdiction of the courts of Western Australia and any courts entitled to hear appeals from those courts.

38. Contact

Questions regarding these Terms of Service can be directed to:

Scorpion Technology Pty Ltd trading as The AI Viking

ABN 73 671 837 675

Website: theaiviking.com.au

CONTACT

AI DOMINATES
THE NEXT
DECADE

The choice is yours. 

CONTACT

AI DOMINATES THE
NEXT DECADE

The choice is yours.